If a patient arrives late for an appointment and we see them, then we are likely to run behind schedule for all following patients. This is unfair to other patients who arrive on time. If we are running late, it is inevitably because a patient has arrived late, and we always strive to run on time. To help us, we ask that you be on time for your appointment, or accept that we may have to reschedule your appointment.
If you miss or forget an appointment, a new appointment will be rescheduled and posted or emailed to you. This will likely be six to eight weeks later and during school time. There is a fee charged for second and subsequent failed appointments.